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Terms and Conditions
- The order for a particular day will be accepted until 2 hours before your delivery time.
- In case you subscribe for a package and it does not come under the criteria of until 2 hours before delivery time your subscription will start from the next working day.
- For cancelling your subscription for a particular day or days in circumstances like public holidays or your personal holidays or in any emergency situation you can modify your subscription by clicking on the dates you don't want the delivery and select other dates according to your availability.
- Cancellation or modification of the order must be done until 2 hours before your delivery time.
- We deliver the juice at your corporate address in the delivery slot time at your responsibility. In any case if you forget to collect it or if it gets misplaced at your place we will not be responsible.
- You should consume this juice within an hour when it is delivered to you for best results.
- This juice stays fresh for 2-3 hours in non refrigeration condition and 5-6 hours in refrigeration condition.
- Our juice is completely natural and raw and does not contain any food item except vegetables or fruits and is perfectly tested by us but if under any unfavorable circumstances it does not suit your body we will not be responsible
- Customer is responsible for declaring any allergies.
Privacy and Policy
Information we collect
- Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.
- Payment and billing information. We might collect your billing name, billing address and payment method when you buy a subscription. We NEVER collect your credit card or debit card number or credit card or debit card expiry date or other details pertaining to your payment on our website. Payment information will be obtained and processed by our online payment partner.
- Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to gohealthybox.
- Demographic information. We may collect demographic information about you and foods you prefer or any other information provided by your during the use of our website. We might collect this as a part of a survey also.
- We collect information in different ways. We collect information directly from you. We collect information directly from you when you register . We also collect information if you post a comment on our websites or ask us a question through phone or email.
Use of your personal information
- We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
- We use information to respond to your requests or questions. We might use your information to confirm your registration or for a subsciption confirmation.
- We use information to improve our products and services. We might use your information to customize your experience with us.
- We use information for security purposes. We may use information to protect our company, our customers, or our websites.
- We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products. We use information to send you transactional communications. We might send you emails or SMS about your account or a subscription purchase.
- We use information as otherwise permitted by law.
Sharing of information with third-parties
- We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
- We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
- We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction. We may share your information for reasons not described in this policy. We will tell you before we do this.
- In any circumstances if you want to cancel your subscription and do not wish to continue it you will just have to send us an email regarding cancel my subscription and your amount will be refunded for the days that you have not used the subscription.
- The transaction fee when you make an online payment and while refunding your amount is non refundable.
- This process may take up to 10 working days.
Gohealthybox cannot commit any time fixed for delivery. The delivery of our products will be made between 10 am to 12 pm of the date. It may get delayed on certain days due to extreme weather conditions or governmental regulatory activities. We might also come up with few different time slots and we will display that on www.gohealthybox.com
We deliver the product at the security cabin / reception of your company on your responsibility. Currently the products will be delivered for addresses in Pune as per the areas exhibited on the site. While placing the order the customer shall provide the following details.
- Name of the recipient
- Company's name
- Detailed company's address
- Contact number landline/mobile
- Email address
Once the order is accepted, a confirmation email/SMS will be sent to the customer.
The delivery will be made on the shipping address mentioned at the time of placing the order. The consignment will not be redirected/redelivered to any other address at any circumstances.
Gohealthybox will consider the order as "Successfully Delivered" in the following cases :
- Non availability of the recipients at the address.
- Premises locked.
- Wrong phone number or phone not working or switched off or not reachable, when tried by the delivery agent of gohealthybox.
- In case of civil disturbances, floods, Heavy Rains, National Bandh or in happening any other force major event, we reserve the right to cancel the order or reschedule the delivery to another date.